We're here to help
Stuck on something, found a bug, or have an idea to make EasyRoutine better? We read every message and would love to hear from you.
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Estonia
Common questions
How do I cancel Premium?
Premium is billed by Apple or Google, so you cancel it there. On iPhone: Settings, tap your name, Subscriptions, EasyRoutine, Cancel Subscription. On Android: Google Play, your profile picture, Payments & subscriptions, Subscriptions, EasyRoutine, Cancel subscription. Cancel at least 24 hours before the next billing date. Deleting your account does not cancel the subscription.
Can I get a refund?
Refunds are handled by the store you paid through. For the App Store, go to reportaproblem.apple.com. For Google Play, open your order history in Google Play and choose Request a refund.
How do I get Premium back on a new phone?
Sign in to EasyRoutine with the same account, open the Premium screen and tap Restore purchases. Use the same App Store or Google Play account you subscribed with.
How do I delete my account and my data?
In the app, open the Profile tab, tap Delete Account and confirm. Your routines, activities, logs and photos are deleted immediately, and backup copies are purged within 30 days. You can also request deletion by email from the Delete account page. Open the Delete account page
How do I share a routine?
Open the routine in the Routines tab and tap the share button. You get a QR code to scan and a link to send by message or email; each routine has one link. The other person picks the activities they want and adds the routine to their own EasyRoutine; without the app, the link shows a preview with download buttons. To stop sharing, tap the share button again and choose Stop sharing, and the link stops working. Deleting the routine stops it too.
What does a shared routine include?
The link always shows your routine as it is now: its name and each active activity's name, color and photo, in your order. Your logs, notes, flags, streaks, schedules, reminders and pins are never shared, and neither is your name or email. Whoever adds the routine gets their own copy as it is at that moment; your later changes do not reach it, and they keep it if you stop sharing.
Do I need an account to use EasyRoutine?
Yes. Everything you log is saved to your account so it syncs between phones. Sign in with Apple, Google or a one-time code sent to your email; there is no password.
Does EasyRoutine work offline?
No. EasyRoutine needs an internet connection to show and log your routines; when you are offline it shows a notice until you are back online. Reminders you have already set are scheduled on your phone, so they still arrive offline.
Are reminders free?
Reminders are part of Premium, together with schedule planning and no ads. Logging, the photo scan and the calendar are free.
How do I report a bug?
Email info@easyroutineapp.com with what happened and your phone model. A screenshot helps.
Complaints
If something has gone wrong and you want to make a complaint, email us at info@easyroutineapp.com. Please include:
- The email address you use to sign in to EasyRoutine.
- What happened and when, and whether you use iPhone or Android.
- What you would like us to do about it.
We read every complaint and we reply as soon as we can.
Refunds are handled by the store you paid through. For the App Store, go to reportaproblem.apple.com. For Google Play, open your order history in Google Play and choose Request a refund.
Guides by topic
How it works
- Can I track more than one routine at the same time?
- How to set up a daily routine, step by step
- Forgot to log a habit until later? Backdate it
- How to get started with EasyRoutine
- How to create a routine and add activities in EasyRoutine
- How to log an activity in EasyRoutine
- How to log an activity by scanning a photo in EasyRoutine
- How to add a note or flag to a log in EasyRoutine
- How to use the day, week and month views in EasyRoutine
- How to plan and schedule activities in EasyRoutine
- How to reorder routines and activities in EasyRoutine
- How to share a routine in EasyRoutine
- How to add a routine someone shared with you in EasyRoutine
AI photo scan
- How EasyRoutine's AI recognizes photos, and what it can scan
- The AI scan keeps logging the wrong activity: why correcting it does not help, and how to fix it
- The camera permission keeps popping up: how to fix it for the scan
- I don't want to photograph every product: do I have to?
- The scan doesn't work without internet: what you can do instead
- The scan is slow or doesn't respond: what is going on
- The scan suggested the wrong name for my activity: what to do
Reminders
- Missing your reminder notifications? Work through this checklist
- Hit the "Too many reminders" limit? Here is how to make room
- How early should your reminder go off?
- Is your iPhone notification summary delaying your reminder?
- Not getting a reminder? The activity needs a scheduled time first
- One reminder for several activities at once?
- Phone was offline and you missed a reminder?
- Reminders don't show up because of Do Not Disturb or Focus?
- Turned off notifications by accident? Here is how to turn them back on
- Why are reminders a paid feature?
- Why did you get a reminder for something you already logged?
Scheduling
- Two-week habit trial: a schedule template with a built-in end date
- Weekday-only routine schedule template: Monday to Friday, nothing on weekends
- Can EasyRoutine track a one-time task, or only recurring ones?
- Your schedule doesn't match your actual routine anymore? Plan for the usual week
- My activity runs on the wrong weekdays: how to fix days scheduled by mistake
- Changing my schedule made old weeks show the wrong missed days
- Different times on weekdays versus weekends for the same activity
- How to pause a schedule temporarily without deleting it
- How to plan next week in advance (and see it on one calendar)
- How to schedule an activity twice a day at different times
- My scheduled activity didn't show up today: what to check
- How to stop a treatment schedule automatically after two weeks
- What's the difference between scheduling and logging?
Calendar & streaks
- I missed a day and lost my habit streak: what now?
- Can't tell which habit you're slipping on? Read the month, one habit at a time
- Can't see future scheduled days on your calendar?
- Want a completion percentage or streak per habit?
- Can you compare habits from different routines on one calendar?
- Compare this week to last week: are you doing better?
- How to find an old note you left on a log
- How do I check if I already did something today?
- What do the flag colours mean on my log?
- Which days did I actually miss this week?
Sign-in & sync
- How to move your habit tracker data to a new phone and keep your streak
- I signed in on my new phone and my routines are empty
- I used Hide My Email and now I'm switching to Android
- I get the same reminder twice on two phones
- I don't want to create a password for a habit tracker
- I don't want to stay signed in on a shared phone
- I forgot which method I used to sign in
- No internet and I can't open my routines
- I'm under 16. Can I use EasyRoutine?
- I'm worried about giving an app my email
Supplements
Skincare routine
- Skincare routine tracker apps compared: dedicated app or EasyRoutine?
- Morning skincare routine order: a simple checklist
- Evening skincare routine checklist
- How to track a skincare treatment and know when to stop it
- Which skincare product caused my skin reaction?
- Can't tell if your skincare product is actually working?
- Did I do my morning skincare or not?
- Forget to patch test new skincare products?
- Keep forgetting your evening skincare routine?
- Lose track of where you are in a long retinol introduction?
- Should you track morning and evening skincare in the same list?
- Running two skincare treatments at once and getting them mixed up?
- Does your skincare routine fall apart when you travel?
Workouts
- Simple workout log app or full tracker: which one is best for you?
- Weekly workout split template: three splits to copy and log
- Track a new gym routine when you are just starting out
- Does a rest day break your workout streak?
- Always quit a new gym routine after a few weeks?
- Forget which exercises you did last session?
- Your gym routine falls apart when you travel?
- Losing motivation because you can't see your workout streak?
- Not training legs enough compared to your other days?
- Which days did you actually train this month?
Medication
- Antibiotic reminder: every dose as prescribed, until the last day
- Pill organizer vs an app to track your medication
- Dedicated medication reminder app or a simple log? An honest comparison
- Daily medication checklist template: did I take it today?
- Tracking medication after surgery: did I take it, and when?
- Did I already take it? How to avoid taking medication twice
- Ran out of your prescription without noticing? What to do now, and next time
- How do I know if I missed a dose of my medication?
- I forget to take my medication: how to stop missing doses
- Traveling across time zones and not sure when to take your medication?
- Taking medication at different times each day and losing track?
- My partner and I both give medication: who gave the last dose?
Pricing
Support
Privacy
Common questions
- A simple habit tracker app with a calendar of what you actually did
- A routine planner app that also shows what you actually did
- Don't know what to track or where to start with a routine tracker?
- I keep switching habit apps and losing my history
- I get upset when my routine changes: how to keep it going anyway
- Is there an app that can track any habit, even a weird one?
- Did I actually do it yesterday, or did I just plan to?
- I don't know if I'm actually being consistent
- I forget what I'm supposed to track today
- I stopped tracking for a while and don't know where to restart