Phone was offline and you missed a reminder?

Being offline does not stop EasyRoutine reminders: they are stored on the phone in advance and fire without a connection. What can go wrong is the refill. Reminders with an end date or a single date are handed to the phone date by date, and only the next batch fits, so a long stretch without opening the app online can leave later ones unscheduled.

Two kinds of reminder notifications

Apps remind you in one of two ways:

  • Push notifications come from the app's server over the internet at the moment they are due. No connection, no reminder.
  • Local notifications are handed to the phone in advance and the phone's own clock fires them. They work in airplane mode, in a tunnel or abroad without data.

EasyRoutine uses local notifications only. So if your phone simply had no signal at reminder time, that was not the reason you missed it. The reminder was already on the phone.

When offline time does matter

The phone does not hold your whole schedule forever. It holds at most 60 upcoming EasyRoutine reminders, and it gets new ones only when the app is opened with a connection. How much that matters depends on the reminder:

  • Repeating with no end date (for example every weekday at 8:00): handed to the phone as a weekly repeat. It keeps firing for as long as you like, even if you never open the app.
  • With an Until date, a From date still in the future, or a single-day plan: handed to the phone one date at a time. Once the stored dates have passed, later ones only appear after the app has been opened online again.
  • Over the 60 limit: the furthest reminders wait until there is room and the app is opened online. See too many reminders.

The other offline case is a change made somewhere else. If you added or moved a reminder on your tablet or second phone, this phone only learns about it once EasyRoutine has been opened on it with a connection. Until then it rings at the old time, or not at all.

EasyRoutine Plan tab with a morning tablet every day at 8:00, eye drops at 9:00 and 21:00 with an end date, and a dentist appointment on a single day, all with reminder bells
Repeating reminders run on their own; dated ones are topped up when the app opens online

How to avoid it

  1. Open EasyRoutine now and then with a connection, especially before a trip without data. Opening the app is enough; it refreshes the reminders on that phone in the background.
  2. After changing reminders on another device, open the app on every phone that should ring.
  3. For a long open-ended habit, leave out the Until date. A repeating reminder with no end date never runs out. Use an end date only when the activity really ends, like a short treatment (stop a treatment schedule after two weeks).
  4. Stay under 60 reminders so nothing waits for room.

Note that the app itself needs a connection to open: without one it shows No Internet Connection instead of your routines. Reminders already on the phone still fire, and you can log the missed activity later with its real time once you are back online, since back-dating is allowed.

If it still did not arrive

If the phone was online and the reminder still did not come, the cause is somewhere else: the notification is off for that time, notifications are blocked for EasyRoutine, or a Focus held it back. The missing notifications checklist goes through each one.

Common questions

Do EasyRoutine reminders work in airplane mode?

Yes. Reminders already on the phone are fired by the phone itself and need no connection.

How long can I go without opening the app?

Repeating reminders with no end date keep firing indefinitely. Reminders with an end date or a single date are stored a batch at a time, so open the app online every so often to top them up.

Can I log the activity I missed while offline?

Yes, once you are back online. Logs can be back-dated, so you can enter it with the time you actually did it.

Keep reading

Missing notifications
A checklist for reminders that do not arrive.
No internet
Why the app needs a connection to open your routines.
Reminders
How EasyRoutine reminders work and what they need.

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