I get the same reminder twice on two phones

Every phone signed in to your EasyRoutine account sets up its own copy of your reminders, so an old and a new phone both ring. Once the new phone shows everything, sign out on the old one and the duplicate stops.

Why both phones ring

EasyRoutine stores your schedules and reminder settings in your account, but the reminders themselves are local notifications. Each phone reads your schedule from the account and asks its own operating system to ring at those times. There is no central server that sends one alert to one chosen device.

That design has upsides: reminders arrive even in airplane mode, and a new phone sets itself up from your account without any transfer. The side effect shows up when you switch phones. For a few days you are often signed in on both, and both phones dutifully ring for Vitamins at 07:30.

Nothing is wrong with your account, and nothing is duplicated in it. You have one schedule and two phones each reminding you of it.

EasyRoutine schedule sheet for Vitamins with a recurring slot every day at 07:30 and a reminder 10 minutes before — One schedule in your account, one reminder per signed-in phone

Stop the duplicate: sign out on the old phone

Check the new phone first. Open the Profile tab and compare the counts with the old phone. Open the Plan tab and check your activities show their times and reminders.
Allow notifications on the new phone if it asked and you said no, or the new phone stays silent once the old one stops.
Sign out on the old phone. Profile tab, Sign Out, then confirm. Signing out removes every EasyRoutine reminder that phone had scheduled, and clears ones already sitting in its notification list.

Do not tap Delete Account on the old phone to get rid of it. That deletes your routines, logs and photos for every phone, immediately. Signing out only affects the phone you are holding.

If you would rather keep the old phone signed in, for a tablet on the kitchen counter for example, turn off EasyRoutine notifications in that device's system settings instead. It keeps showing your calendar, but stays quiet.

Uninstalling works, but sign out first

Removing the app from the old phone normally removes its scheduled notifications as well, so the duplicate stops. Signing out first is still the cleaner order: it also ends the session on that phone, which matters if you are selling or handing it on. A phone that is switched off in a drawer will not ring, but it is still signed in to your account until you sign out.

When the phones disagree

Each phone refreshes its reminders from your account when EasyRoutine opens or comes back to the front. A phone you have not opened since you changed a schedule may still ring at the old time. So if the new phone rings at 07:20 and the old one at 07:30, the old one is probably out of date. Open the app on it once, or sign it out.

What you log syncs at once: log Vitamins on either phone and the other shows it next time it loads the calendar. Logging does not silence a reminder, on either phone, so do not rely on that to quiet the old one.

Reminders that do not arrive at all are a different problem: Missing notifications goes through the checks.

Two people, two phones

If two people sign in to the same account on their own phones, for one joint record of the dog's walks or a parent's tablets, both phones ring for every reminder, by design. That is the only way to share logs, so it is a fair trade if you want one record. Keep in mind the app is built around one person: the Day streak and history are joint too. To quiet one phone, turn off EasyRoutine notifications in its system settings.

If each of you only wants your own reminders and record, keep separate accounts and share the routine by link: that gives the other person a copy of the activities, without logs, notes or reminders. Scheduling and reminders are part of Premium.

Common questions

Does signing out of the old phone delete anything?

No. Your routines, logs and schedules stay in your account. Signing out only removes the session and the scheduled reminders from that one phone.

Can I choose which phone gets reminders without signing out?

Not inside EasyRoutine. Every signed-in phone schedules the reminders. To keep a device signed in but quiet, turn off EasyRoutine notifications in that device's system settings.

Why does the old phone ring at an old time?

It has not opened EasyRoutine since you changed the schedule. Each phone refreshes its reminders when the app opens. Open it once or sign it out.

Will I lose my streak by signing out of one phone?

No. The Day streak is counted from the logs in your account, so the new phone shows the same streak.